• LPEA adds Amy Paylor to Customer Service Representative team


    Known to many in Durango as “the bookstore lady” from her years with Waldenbooks, Amy Paylor has joined the Customer Service Representative (CSR) team at La Plata Electric Association (LPEA), filling the position to be left by soon-to-retire John Mackley.

    Raised on Colorado’s Front Range, Paylor discovered Durango in 1981 as a coed at Fort Lewis College, from which she graduated with a bachelor’s in History and English. After starting her family, she returned to FLC and earned her teaching degree.

    “But I decided not to teach,” said Paylor. “I’d been working at Waldenbooks in the Durango Mall off and on, and that became my focus.”

    Paylor ultimately worked for Waldenbooks for 26 years, rising to the position of store manager. Bankruptcy at the corporate level caused the store to close, and for the past year, prior to joining LPEA, Paylor worked for Southwest Colorado Federal Credit Union – a cooperative like LPEA.

    “We’re delighted to have Amy as part of the team,” said Betsy Lovelace, customer service manager. “Her experience serving customers, as well as her knowledge of cooperatives, has prepared her perfectly for this position with LPEA.”

    As might be imagined given her longevity with Waldenbooks, Paylor is an avid reader, though she also enjoys camping, hiking and traveling with her family.

    LPEA, a Touchstone Energy Cooperative established in 1939, provides to its more than 30,000 members, with nearly 41,000 meters, safe, reliable electricity at the lowest reasonable cost, while being environmentally responsible. For additional information, contact LPEA at 970.247.5786 or visit www.lpea.coop.

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