Debbra Herrera, Howard Dickman named new Billing Clerks
Debbra Herrera and Howard Dickman have joined the La Plata Electric Association (LPEA) Finance and Accounting Department as new Billing Clerks.
Working in coordination with LPEA’s finance personnel and customer service representatives, the two assist customers with billing concerns as well as troubleshooting meter reading and billing issues.
Herrera, a Durango native, comes to LPEA from La Plata Services Associates, where she served as manager of the local company contracted to read LPEA’s electric meters. With LPEA transitioning to AMI meters, read remotely, meter reading is becoming automated, so Herrera sought an in-house job at LPEA.
“I had been watching for opportunities at LPEA,” said Herrera. “I understand some aspects of the industry, but I’m excited to learn more and be on the inside helping to serve members.”
Prior to her three years with La Plata Services, Herrera worked for 23 years for local medical billing company Prism Management, now New Directions of Durango, purchased by Herrera, her mother and aunt in 2013.
Dickman is a native of New York, but left Brooklyn for Dallas, Tex., to attend North Texas State University and secure his business degree. Following graduation, for nearly 30 years he handled contract housekeeping services for J.C. Penney in the Dallas area, managing 60 employees and care for 1.5 million square feet of space.
Succumbing to the lure of the mountains, Dickman and his wife moved to Durango in 2008. He first managed the Rocky Mountain Chocolate Factory store in Downtown Durango, and went on to work with text book supplier Follett Corporation, servicing Fort Lewis College’s book purchase needs as an independent contractor.
“This position with LPEA is the first in a long time that I’m in an office environment, which I missed so much,” said Dickman. “This position is right up my alley with all these numbers, so I love it.”
LPEA, a Touchstone Energy Cooperative established in 1939, provides to its more than 30,000 members, with nearly 42,000 meters, safe, reliable electricity at the lowest reasonable cost, while being environmentally responsible.
LPEA offers a variety of apprenticeships and employment opportunities. To explore employment, or for additional information, visit www.lpea.coop.