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  • LPEA cautions customers of misleading phone calls

    Callers are stating LPEA has released member information to outside parties

    La Plata Electric Association (LPEA) is once again cautioning its members to not be fooled by impersonators placing phone calls, claiming to have information from LPEA and misrepresenting the cooperative.

    "LPEA has a strict privacy policy and does not release member information, unless by legal subpoena," said Ron Meier, manager of engineering and member relations. "The only time a mailing list – and this is a snail mail list that does not include emails or phone numbers – is released is during the Board of Directors election process to enable candidates to mail out election information."

    These mailing lists, which include only names and addresses and no other data, are provided to qualifying Director candidates who submit the LPEA Board of Directors Policy 117 request form (http://www.lpea.coop/pdf/policies/policy117.pdf). The mailing list is to be used for no other purpose than mail notification of election information, and the policy specifically states that a candidate "…will not allow the information to be used in a computerized auto dialer system."

    "We realize that phone numbers are published in the phone books and on-line, and enterprising people can take it upon themselves to look up phone numbers," said Meier. "LPEA does not give out phone numbers, so be very cautious of a caller if they claim to have received the phone number from LPEA."

    If a call is blatantly fraudulent, LPEA members are advised to call the local authorities.

    LPEA, a Touchstone Energy Cooperative established in 1939, provides to its more than 30,000 members, with in excess of 42,000 meters, safe, reliable electricity at the lowest reasonable cost, while being environmentally responsible.

    For additional information, contact LPEA at 970.247.5786 or visit www.lpea.coop.

     


    5/2/2017